Skip to content Skip to footer

Terms & Conditions

Effective Date: 09/06/2025
Last Updated: 09/06/2025

Welcome to AuthenTic Lebanon (www.authentic-leb.com), a platform operated by EvLi International S.A.R.L. Single Partner Company, registered in Lebanon under Commercial Registry Number: 6006903. By accessing or using our website, you agree to be bound by the following terms and conditions.

1. About Us

AuthenTic Lebanon is an independent reseller of 100% original, brand-name products sourced from certified European overstock, liquidation, and end-of-line distributors. We are not affiliated with, endorsed by, or officially partnered with any of the brands we sell. All trademarks remain the property of their respective owners..

2. Pricing & Currency
  • All prices are listed in U.S. Dollars (USD).

  • Prices include VAT where applicable under Lebanese law.

  • We reserve the right to update prices at any time due to stock or supplier changes.

3. Payment Methods

We accept the following payment options:

  • Cash on Delivery (COD) within Lebanon

  • WhishMoney

  • Credit/Debit Card (processed securely via third-party gateways)  Coming soon

  • Local transfer/payment services (e.g., OMT, BOB) — when available

All payments are processed securely. We do not store any card or banking details on our servers.

4. Order Confirmation & Fulfillment
  • After placing an order, you will receive a confirmation email.

  • Orders are subject to stock availability.

  • If a product is out of stock after purchase, we will notify you and issue a full refund or suggest a replacement.

5. Product Authenticity

All items sold on Authenlic Lebanon are 100% authentic, sourced directly from trusted and verified European partners.

6. Delivery Service
  • We deliver across Lebanon via trusted courier services such as Wakilni.

  • Estimated delivery time is 3–4 working days.

  • Shipping fees apply unless specified as a free shipping promotion.

  • Delays due to courier services are beyond our control, but we will support customers in resolving issues.

For full details, see our Delivery & Return Policy.

7. Returns & Refunds
  • Returns are accepted only for damaged or defective items.

  • Customers must report issues within 24 hours of delivery.

  • Items must be inspected in front of the delivery person, and proof (photos) must be sent via email.

Full return instructions are provided in our Delivery & Return Policy.

8. Promotions & Discounts
  • Promotional codes or sales are valid for the advertised time period only.

  • We reserve the right to cancel or change promotions at any time.

  • Discounts cannot be combined unless stated otherwise.

9. User Responsibilities

By using our website, you agree to:

  • Provide accurate personal and delivery information

  • Not misuse or attempt to hack the platform

  • Respect Lebanese e-commerce laws and our store policies

10. Limitation of Liability
  • AuthenTic Lebanon shall not be liable for any indirect, incidental, or consequential damages arising from the use of our platform or products.

  • Our liability is limited to the value of the product purchased.

11. Modifications to Terms
  • We may update these Terms & Conditions at any time. Any changes will be published on this page with a revised date.

12. Contact Information
  • For questions or concerns regarding these terms:
    📧 Email:
    info@authentic-leb.com
    📍 Address: Beirut, Lebanon